Priory Polishes Shipping Policy –
UK Postage
Most of our orders are posted on a 24 hour tracked delivery service. 24 hour delivery is not guaranteed and is not available in all areas. It is successful in around 98% of deliveries but please allow 48 hours. 24 hour delivery excludes highlands, islands and remote areas. Out of area postcodes are automatically put on a 48 hour service but again may take slightly longer depending on your area.
Parcels can take slightly longer especially during busy periods. We may use alternative couriers for larger orders. These delivery times are estimated and are not guaranteed.
Our standard delivery costs £2.99 but we do offer UK FREE delivery on all orders over £20.
We now also offer a 24 Hour service (available at checkout) but this is not a guaranteed next day delivery. Unfortunately this service is not available on all products due to shipping restrictions. 24 Hour delivery is only available Monday – Friday and orders must be placed before 12pm. 24 Hour delivery excludes weekends and Bank Holidays. This service is for mainland only and can exclude some areas of northern Scotland and remote areas. 24 hour is unfortunately not available for northern Ireland.
We dispatch our items Monday to Friday before 2pm. Any orders after this time will go onto our next day’s orders. On occasion, we may not be able to dispatch on the same day due to stock levels, but we have stock arriving on a daily basis so your order will be prioritised as soon as stock levels are replenished.
Delivery to the Channel Islands, Orkney Islands and the Isle of Man
Please note – delivery to the Channel Islands, Orkney Islands and the Isle of Man is not always possible depending on the product and size. Before ordering, please email us to confirm we can ship the items to your destination.
Delivery Outside of the UK
For deliveries outside of the UK, please email us the items that you are interested in, along with your full address and we will get a shipping quote for you. Not all items are permitted to be posted outside of the UK due to customs but we will inform you of your options. We do have a supplier in Europe who sells some of our items so we can pass on their details if necessary. Unfortunately we cannot ship outside of Europe due to strict rules on shipping.
Store collections
Store collections. We do allow you to collect from our shop, Unit 6A, Deanfield Drive, Link 59 Business Park, Clitheroe, Lancashire, BB7 1QJ. Please come into the unit signposted Antiques world as we are in a shared premises.
Packaging and Returns
We package our items very well and try to use eco-friendly packing materials where possible.
If there are any damages please let us know immediately.
Returns are accepted as long as no product has been opened or used. Returns must be received back to us within 14 days of purchase. See our terms and conditions for further information.